December 28,2017Erin Cabrera,
I had great service start to finish! There isn’t anything I can think of that would have made the process easier!
December 28,2017James Flannery,
At Your Door Floor Store recently installed engineered hardwood and tile throughout our home. We could not be more pleased with both the result and the experience of dealing with everyone from At Your Door. We had visited the store and been impressed by the knowledge and helpfulness of the person who assisted us. When we called to schedule an estimate, we encountered no delays and Jeff Shipe, the business owner, arrived on time for the estimate. We learned a lot from talking with Jeff. What we learned guided us in our choice of flooring products and gave us the confidence to select At Your Door as our flooring contractor. Jeff has been a great person to deal with throughout the project, answering our questions promptly and accommodating our scheduling changes and delays. As a first step, Jeff proposed to put down Ardex P-51 primer and a 1/4 inch layer of Ardex K-15 leveling compound throughout to address the many irregularities in the existing concrete subfloor. Though this would increase the cost of installation, it made sense to us to do this as the failure to achieve a “flat” subfloor had caused real problems in the past. Jeff suggested an engineered hardwood product that was a high-quality product at a lower cost than top-end products. In the end, we decided that our finances would permit us to scale up and we chose a Mirage engineered hardwood for its beauty and quality of construction. For the tile, we chose a beautiful Armstrong engineered stone that Jeff had suggested. Brent and Jeff (a different Jeff) installed the floors. They arrived on time, accommodated without complaint delays and interruptions caused by others, and worked diligently, without rushing, to ensure the best results. It was clear that their primary goal was to achieve excellent results and they succeeded. Their attention to detail and the precision of their work, from application of the leveling compound to installation of the hardwood and tile to the craftsmanship evident in thresholds, transitions and molding were outstanding. We truly appreciate the care they showed in their work. Our new floors are gorgeous and we could not be happier. Thanks to everyone at At Your Door for our beautiful “new” home!
October 25, 2017Ralph & Janet Lee,
We are very satisfied with the work that was done. We are enjoying our floor.
September 26,2017Rick and Kathy Greenberg ,
Hi Jeff & Co,
Sorry for the delay, but I wanted to complement you guys on the wonderful service you provided for us on our remodeling project, from start (actually, pre-start) to finish. You were patient, prompt, efficient, knowledgeable, and tireless in your efforts to help us — a pleasure to deal with. A special shout-out to your installer Brent Fletcher, who was wonderful to work with. I hope our paths cross again. Needless to say, feel free to use us as references.
All the Best,