April 7, 2016Brian Hanus,
We are previous customers of AYDFS, and returned to them again because nobody comes close to their level of service. Working with Jeff is great as he is very patient, and listens to the customer’s wants, needs and concerns. Jeff and his team are VERY good with communication and are very personable. Jeff visited our home for measurements and gave us a few ideas on products. We researched the product websites and requested samples from AYDFS, which were shipped directly to us asap. Pricing was very competitive to other offers. After choosing our product, proposal and contract signing went quickly. Delivery of the materials went great and was based on our schedule and needs, no questions asked. Project was scheduled to take approximately 4 days. The crew showed up promptly on-time, actually a bit early, and COMPLETED The project in 1 day, staying until about 8:15pm, which we had no problem with. The job crew worked so efficiently and professionally, cleaning up at the end. There were no hiccups and they reset our furniture to our liking. We did run into an issue involving our plumbing (water supply valves were leaking after being shutoff), which of course is not the fault of the crew, just old plumbing materials. Quick call to a plumber was no problem.
March 31, 2016Scott A.,
The first project we did with AYDFS was replacing the carpeting in our living room with Tile. They did a fantastic job. We had a older dog who had issues, so some of the wood flooring in the dining room and craft room was damaged. They replaced that for us as well. All perfect. We embarked on a third project replacing the carpeting on our stairs with wood, and the carpeting in the basement with sound managed flooring. The crew cleaned up. Did an awesome job and was always on time. We love our new flooring and we love AYDFS!!!!! Now if we only had more floors to do in the house.
March 1, 2016Salam Dahbour, Gaithersburg, MD
I visited At Your Door Floor Store to purchase a solid hardwood floor that I was going to install myself. This was the first time I’ve installed a floor, so I had many questions – especially about chemicals, given the recent Lumber Liquidators news stories. Jeff, the owner of the company, helped me select a high-quality product, answered all my questions about installation, and gave tons of encouragement! The price on a superior quality product turned out to be hardly any more than I’d pay for an equivalent floor of lesser quality from Home Depot. Delivery of the lumber occurred exactly when they said it would be there. The installed floor turned out absolutely beautifully. And this past weekend, I visited them again to order the wood for the floor in our next bedroom. You couldn’t ask for a better experience – great price, superior product, on-time delivery, and a deep knowledge from a flooring professional who could answer ALL my questions.
November 2015Simon Z.Z.C.,
Changed carpet for the entire house about a month ago with them. The whole process from estimation to installation was pleasant. They give honest estimates and installation was done properly on time. Store managers were very responsive to questions we had and showed good knowledge in carpeting and flooring.